The Frequently Asked Questions to Bodyland
General
How do I contact Bodyland?
The best is a text message via WhatsApp, Email or SMS. Because we are often in treatment, it becomes difficult for us to answer the phone if you call.
What are the Bodyland opening hours?
We do not have fixed opening hours because we only work by appointment. Read here more information about our opening hours.
Is it easy to park at Bodyland?
Yes, it is easy to park and usually just in front of the door, but it is paid parking.
I have difficulty walking, is this a problem?
This is not a problem, you must be able to walk down and up a flight of stairs to get to our salon.
Is there a minimum age?
There is no age restriction for our treatments, for minors we can ask whether a parent comes along.
How can I pay at Bodyland?
We send an invoice with a payment request to your email, with the online payment button you can then pay via your banking App, Credit Card, ApplePay and more. Cash is of course also possible.
Does Bodyland also have gift cards?
Yes, we have a wide selection of vouchers online in our WebShop.
Does Bodyland have a courtesycard?
At Bodyland we work with a (pre-paid) WellnessCard. Here you can choose what amount you want to put on it and depending on the amount you will receive a bonus amount. View the options here WellnessCard.
Bookings
Do I have to book in advance?
Yes, you have to book in advance for a treatment. A call in advance can also be sufficient to see if there is room, otherwise you can make your choice in the online agenda via our website or app.
Do I have to pay online!
You can pay for your appointment online, so you don't have to worry about this on the day itself. If you come for the first time, it is expected that you DO pay in advance. (This to keep 'No Show' appointments to a minimum)
Can I change my booking?
Yes, if in time according to our terms and conditions, any reservation can be modified. Send a message via our contact form with the change you want to report. You can also pass it on by phone or WhatsApp.
Can I cancel my reservation?
Yes, if in time as per our terms and conditions any booking can be cancelled. Send a message via our contact form with the cancellation you want to report. You will then be notified as soon as it is out of the agenda.
Do I have to create an account when I make a reservation?
No, you can book without creating an account. Then click on continue without an account if you are in the reservation module.
Treatments
Are treatments reimbursed by a health insurer?
No, our treatments are not reimbursed.
Can I choose my practitioner?
Depends on which treatment you choose. For many treatments there is only 1 practitioner, for all others you are free to choose.
Is there the possibility to shower?
Yes, we have a shower room. Please indicate in advance that you want to use this so that we can take this into account.
Can I undergo treatment when I am pregnant?
Yes, this does not have to be a problem, but there are certain treatments that we do not perform during pregnancy, or that we perform in an adapted manner to undergo it safely. You must therefore always indicate in advance that you are pregnant.
Is anamnesis required for treatment?
Yes, you will receive this automatically for those certain treatments. We then need to know certain health data in order not to make mistakes during the treatment.
Are there also erotic treatments?
No, our work is not erotic or sexual, asking for this is not appreciated.
Hammam
Am I naked during the treatment?
By default you are naked during this treatment because it is a cleansing ritual with soap and water. Small swimming trunks are still possible, (large) swimming shorts are not allowed. If you have any questions about this, please get in touch.
Is the specialist also naked?
No, your practitioner is wearing a pestemal (shawl).
How hot is it in the hammam?
The temperature is between 35 and 38 degrees (depending on the weather outside). The hammam table itself is around 40 degrees.
What kind of space is your hammam?
It is a single room that is heated with steam.
Can we have a hammam at the same time?
No, our hammam is only for 1 person at a time. You can combine it with a massage or facial treatment.
Can the hammam also be rented?
No, this is only for undergoing treatment by Bodyland.
