Terms and Conditions

Bodyland VOF
Frits Vogelstraat 10
3333 BC Zwijndrecht
South Holland, The Netherlands
+31 (0) 6 816 738 37
This email address is being protected from spambots. You need JavaScript enabled to view it.
www.bodyland.nl

1. General

These conditions apply to every offer, treatment and transaction between Bodyland and a client on which Bodyland has declared these conditions applicable, insofar as these conditions are not by the parties expressly deviated from in writing.

2. Bookings

2.1 Booking requests
Bodyland only processes booking requests from persons aged 18 or older. Bodyland reserves the right to refuse a reservation request without stating reasons.
2.2 Online bookings / reservations
For online bookings / reservations, the agreement between Bodyland and the customer is concluded when the customer has definitively confirmed the reservation. With bookings by telephone, the agreement between Bodyland and the customer is concluded when Bodyland has the reservation confirmation to you by email.
2.3 Inaccuracies
The customer must check the booking confirmation for correctness. Inaccuracies must be reported to Bodyland immediately.
2.4 Arrival time and treatments
When booking your visit online, please state your arrival time. This treatment (s) will be scheduled between the times specified by you. The client must be present at least 5 minutes before the start of the treatment (s).
2.5 Schedule treatment
If it is not possible to schedule your possible treatment within the arrival date indicated by you, Bodyland will contact you by telephone or e-mail within two working days.
2.6 Failure to cancel or late cancellation of a treatment
Treatments are calculated as normal cost. For a treatment / intake with a discount, NOT the reduced price will be charged, but the original amount. If the client arrives at the salon more than five minutes later than the agreed time, Bodyland may shorten the time lost on the treatment and still calculate the entire agreed fee. If you arrive at the salon more than fifteen minutes later than the agreed time, Bodyland can cancel the appointment and calculate the entire agreed fee. Bodyland must notify the client as soon as possible for an appointment, but no later than 24 hours prior to the appointment.

3. Bodyland efforts

3.1 Beauty Salon Efforts
Bodyland will carry out the treatments to the best of its knowledge and ability and in accordance with the requirements of good workmanship and on the basis of the state of the art known at that time. Bodyland will inform the client as much as reasonably possible about the financial consequences of the change or supplement to the treatment. Please keep mobile phones on silent or off during treatment.
3.2.1 Massage Salon Efforts
Bodyland will carry out the treatments to the best of its knowledge and ability and in accordance with the requirements of good workmanship and on the basis of the state of the art known at that time. Bodyland will inform the client as much as reasonably possible about the financial consequences of the change or supplement to the treatment. Please keep mobile phones on silent or off during treatment.
3.2.2 Massage therapy Efforts
Bodyland does not provide medical massages. In case of medical complaints, you should consult your attending physician or specialist before undergoing treatment. Bodyland is not responsible for damage and / or injury as a result of withholding medical information about, for example, physical and / or mental disorders, injuries and medication use. In case of inappropriate behavior, in the opinion of Bodyland, or non-compliance with the house rules, Bodyland can request a client to leave the building immediately and the costs for the agreed treatment must be paid immediately. Such a client can be excluded from future treatment.
3.2.3 Intake and your health
If you have any medical complaints, are you being treated by a doctor or specialist, or if you are taking any medications that affect your ability to react, you must report this. Important for women: if you are pregnant or in the run-up to becoming pregnant, you must definitely report this. You should also report this prior to the treatment if the pregnancy is difficult. You are responsible for providing important information about your health.
3.3 Wax Salon Efforts
Bodyland will carry out the treatments to the best of its knowledge and ability and in accordance with the requirements of good workmanship and on the basis of the state of the art known at that time. Bodyland will inform the client as much as reasonably possible about the financial consequences of the change or addition to de treatment. Please keep mobile phones on silent or off during treatment.
3.4 Tanning Salon Efforts
Bodyland will inform and guide you before the tanning session to the best of its knowledge and ability, based on the state of the art at that time. Bodyland will inform the client as much as reasonably possible about the financial consequences of the change or supplement to the tanning session.

4. Payment

Bodyland puts all prices of treatments and products in the salon on its website and verbally to the client. The reported prices include VAT. Offers in advertisements are valid for the specified duration and / or while stocks last. The client must pay the payment for the treatment and any products immediately after the treatment.

5. Personal data & privacy

Before the first treatment, the client provides Bodyland with all information, of which the sun consultant and / or specialist indicates that these are necessary or of which the client should reasonably understand that they are necessary for the careful execution of the treatments. Bodyland records the client's personal data in an automated system. Bodyland handles the confidential data of the client in accordance with the guidelines in the General Data Protection Regulation (GDPR). Bodyland will not sell or rent client data to third parties without prior written consent from the client. You are always entitled to view data, request a printout. You must be able to identify yourself in advance before you can view or expect a printout. You also have the right to be deleted.

6. Confidentiality

The sun consultant and / or specialist is obliged to maintain confidentiality of all confidential information that the client has communicated during the treatment. Information is considered confidential if this has been communicated by the client or if this arises from the nature of the information. The confidentiality lapses if, on the basis of a legal provision or a court decision, the beautician is obliged to provide the confidential information to third parties.

7. Liability

Bodyland is not liable for damage, of whatever nature, caused by the sun consultant and / or specialist based on incorrect and / or incomplete information about relevant physical disorders, use of medication, activities or leisure activities provided by the client. Bodyland is not liable for loss, theft or damage to personal belongings that the client has brought to Bodyland.

8. Warranty

Bodyland gives the client a one week (7 days) warranty on the products. This warranty will lapse if:
  • The client has used products other than those recommended by the beautician.
  • The client has not followed the advice for home care as described in the advice leaflet.
  • The client has not followed the advice to seek medical attention within 5 working days.
  • The client has not used the products in accordance with the instructions for use.
If the client is not satisfied with a product purchased from Bodyland, there is no money back guarantee but can be exchanged for other Bodyland products within one week (7 days).

9. Damage & theft

Bodyland has the right to claim compensation from the client if the client damages furniture, equipment or products. Bodyland always reports theft to the police.

10. Complaints

If the client has a complaint about the treatment or a product, this must be reported in writing to Bodyland and the treating specialist as soon as possible, but within five working days after discovery. Bodyland must provide the complainant with an adequate response within five working days. If a complaint is justified, Bodyland will carry out the treatment again as agreed, unless this has become demonstrably pointless for the client and the client makes this known in writing. If Bodyland and the complainant cannot reach an agreement, the complainant can submit the dispute to the legislator or mediator.

11. Good behavior

The client should behave properly in the tanning salon / salons according to generally accepted standards. If the client continues to display improper behavior after repeated warnings, Bodyland has the right to refuse the client access to the tanning salon / salons without giving reasons.

12. Right

Dutch and European law applies to every agreement between Bodyland and the client. In the event of an explanation of the content and scope of these general terms and conditions, the Dutch text is always decisive. The last filed version or the version that applied at the time of the conclusion of the agreement. Bodyland is not responsible for what visitors post to a website such as Facebook, for example in a response to a message, and cannot be held liable for this. These reactions are the personal opinion of the writer and therefore do not in any way reflect Bodyland's views and / or way of thinking. Bodyland cannot be held responsible for the posting of copyrighted material by visitors. Bodyland exercises the utmost care in the production, compilation and distribution of information, but can in no way guarantee the correctness or completeness thereof. Bodyland does not accept any responsibility for damage in any way caused by the use, incompleteness or inaccuracy of the information provided on a website such as Facebook. The Bodyland website may have links to other sites. We are not responsible for the privacy practices or the content of these sites.

13. WellnessCard / Coupons / Vouchers

WellnessCard / Coupons / Vouchers cannot be exchanged or exchanged for cash.
WellnessCard / Coupons / Vouchers are valid indefinitely.
WellnessCard / Coupons / Vouchers are not personal.

14. Additional or different provisions

Additional provisions or provisions deviating from these general terms and conditions may not be to the detriment of the consumer and must be recorded in writing or in such a way that they can be stored by the consumer in an accessible manner on a durable medium.

15. Amendments to the general terms and conditions

Changes to these terms and conditions will only take effect after they have been properly published. In the event of changes during the term of an offer, the provision (s) most favorable to the consumer take precedence.


Address

Frits Vogelstraat 10
3333 BC, Zwijndrecht
Phone: 06 816 738 37
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

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